top of page


The Small Print

Refund policy: 


Due to sanitary purposes, all sales are final. There will be no returns or exchanges ON ANY ORDERS. Due to the nature of our products and sanitary purposes, we do not offer any refunds and all sales are final. However, we are more than willing to work with you to resolve any issue that you may have with our products. By purchasing from Royal Oils, you agree to our terms and conditions.

You can always contact us for any question at

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on clearance and sale items or gift cards.

We will notify you once we’ve received and inspected your defective or damaged return. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

bottom of page